Analyst - Contact Center Quality Assurance and Workforce FT (35167)
The current posting asks for:
Bachelor’s degree in business administration, management, information technology, statistics, data analytics, or a related field preferred.
Will consider an associate’s degree + experience in leu of education.
3+ years of experience in a contact center environment with emphasis in quality assurance, workforce management, reporting, analytics, or operational performance preferred
Read the employer’s full posting · Posted 2026-10-13
