Marketing and Communications Consultant II

• Vendor Coordination and Workflow Support
• Coordinate with external marketing vendors, consultants, and creative agencies to support marketing and communications initiatives.
• Assist in managing project timelines, scopes of work, and deliverable tracking to help ensure projects are completed on schedule and meet established quality standards.
• Serve as a primary point of contact for vendor communications and facilitate coordination between vendors and internal stakeholders.
• Support the execution of multiple concurrent marketing and communications projects while maintaining effective workflow processes.
• Maintain and update communications calendars, campaign trackers, and project schedules.
• Coordinate content and messaging across email, web, newsletters, social media, and print channels, and assist with monitoring and reporting basic performance metrics to support campaign effectiveness and continuous improvement.
• Integrated Communications, Content Development, and Coordination
• Assist in the development and implementation of communication plans that support strategic programs, campaigns, and initiatives.
• Coordinate the creation and production of feature stories and multi-channel communications materials, including digital, print, email, web, and social media content.
• Collaborate with vendors and internal stakeholders to help ensure content aligns with Eller brand standards, messaging guidelines, and audience needs.
• Draft, edit, proofread, and adapt content for a variety of Eller audiences, ensuring communications are accurate, engaging, and consistent across channels.
• Support the coordination and timely delivery of communications projects while maintaining quality and alignment with organizational objectives.
• Stakeholder Communication and Brand Support
• Collaborate with campus partners and internal departments to support communication strategies and messaging consistency.
• Communicate project updates and coordinate information gathering with stakeholders.
• Provide support in maintaining brand consistency across communication materials and platforms.
• Performance Monitoring and Process Support
• Track audience engagement and vendor performance metrics and assist with identifying process improvements related to communication workflows and production activities.
• Support communication readiness efforts for college initiatives, announcements, and events.

Knowledge, Skills, and Abilities (KSAs)

Knowledge

• General knowledge of integrated marketing and communications principles, strategies, and practices across digital, print, and social platforms.
• Understanding of vendor coordination and project support processes.
• Knowledge of brand management principles and communication standards.
• Familiarity with project management and workflow tracking practices.
• Understanding of higher education communications environments and audience needs.

Skills

• Strong written and verbal communication skills.
• Proficiency in project tracking and workflow management tools.
• Skill in coordinating communication materials and campaigns across multiple platforms.
• Attention to detail in reviewing materials for consistency and accuracy.

Abilities

• Ability to manage multiple projects and priorities with moderate guidance.
• Ability to build and maintain productive working relationships with vendors and internal stakeholders.
• Ability to communicate effectively with campus partners and team members regarding project status and communication needs.
• Ability to support communication and branding initiatives across multiple channels.