Chedraui USA Retail & E-commerce

Associate Manager, Social Media

Commerce, CA In person Full-time

SUMMARY

  • Own day-to-day social
  • media execution across assigned platforms for Chedraui USA. Drive content
  • performance, engagement, and brand consistency. Partner across Marketing,
  • Merchandising, Operations, Media, and Corporate Communications. Support
  • business goals across awareness, traffic, loyalty, and promotions.

ESSENTIAL DUTIES AND

RESPONSIBILITIES

Perform

day-to-day social media management at Chedraui USA, partnering with internal

teams and digital media partners.

Social

  • Strategy and Execution
  • Execute platform-specific social
  • strategies aligned to brand and business priorities
  • Manage daily publishing,
  • engagement, and moderation across owned social channels
  • Maintain content calendars tied
  • to promotional, seasonal, and brand moments
  • Ensure voice, tone, and visual
  • standards align with brand guidelines

Content

Development

  • Brief and guide development of
  • short-form video, static assets, stories, and reels
  • Partner with Creative and
  • external vendors on social-first formats
  • Support creator and influencer
  • activations in coordination with Corporate Communications
  • Write platform-native copy
  • optimized for performance and clarity

Performance

  • and Optimization
  • Track organic and paid social
  • performance against KPIs
  • Analyze reach, engagement,
  • traffic, and conversion metrics
  • Identify trends, insights, and
  • opportunities for improvement
  • Share performance reporting with
  • Marketing leadership on a regular cadence

Paid

  • Social and Budget Oversight
  • Support paid social planning and
  • execution with internal teams and media partners
  • Monitors spend and pacing across
  • campaigns
  • Recommend optimizations based on
  • performance data

Cross-Functional

Collaboration

  • Partner with Merchandising and
  • Operations to support promotions and events
  • Align with Media, CRM, and
  • Digital teams on integrated campaigns
  • Support store-level and regional
  • initiatives as needed

Market

  • and Competitive Awareness
  • Monitor platform changes,
  • emerging formats, and industry trends
  • Conduct competitive and category
  • audits
  • Translate insights into
  • actionable recommendations

Job description provided by Chedraui USA.
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