Responsibilities
- Work closely with business user in business process improvement to align with business and project objectives, and bridge the gaps between business users and technical solution team.
- Work closely with business users and vendors to solve process-related problems
- Prepare documentation of processes, workflows or business requirements
- Bridge the gaps between business and IT, you are the key person to articulate clearly the business requirements to the technical team and technical proposition to business context.
- Facilitate workshops with users, vendors such as requirement workshops, gap analysis, test planning and deployment planning.
- Work closely with vendor and solution managers to ensure the right implementation of IT solution to meet the business needs.
- Review and critique vendors’ and in-house team deliverables and offer conclusion to project manager / delivery manager.
- To write and get acceptance upon collaboration with business users on all Test Plan
- Manage and perform functional testing of systems before release to business users’ for acceptance test.
- Managing users for adhoc / urgent change requests
- Support User Acceptance Test Planning & automated and manual testing
Requirements
- Bachelor's degree in information technology, Info Systems or equivalent.
- Min 5 to 8 years of experience in the role of Business analyst in insurance domain analytical work.
- Experience with health insurance, would be an advantage.
- Strong knowledge of database structure systems and data mining/mapping, transformation.
- Proven track records of successful implementation of projects
- Advocate and strong leader and experience in implementing digital solutions.
- Able to work under pressure and within tight deadlines on several initiatives simultaneously
- LOMA / Diploma in Life Insurance is highly preferred
- Business Analysis Certification/ Tester Certification is a plus
- Strong business analytical skills with demonstrated ability to extensively analyze business requirements related to insurance products
- Possesses excellent facilitating skill in managing workshops and focus groups with strong business and vendor engagement skills
- Strong passion for and knowledge of technology
- Good leadership, communication and interpersonal skills. Proactive and self-initiate, with ability to manage and lead one or more streams of the project
- High level of analytical and problem-solving skills with strong attention to details. Ability to turn complex concepts to actionable recommendations for decisions.
Job description provided by Income Insurance.
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