Python & PowerShell Automation Expert

Cordance RFP | Cloud NOC | Automation, Integration &

Auto-Remediation

ROLE PURPOSE

ENGAGEMENT CONTEXT

• Design and maintain operational
• automation connecting monitoring signals to ITSM workflows and approved
• remediation across AWS and Azure, reducing manual effort and accelerating
• recovery.
• .

Key Responsibilities

·Develop Python/PowerShell

• automation for cloud operations, diagnostics and remediation.
• ·Integrate Datadog, CloudWatch,
• Azure Monitor and ITSM through APIs/webhooks.
• ·Automate alert enrichment,
• ticket creation/update, health checks and approved remediation.
• ·Build reusable AWS/Azure
• operational scripts and modules.
• ·Implement validation, logging,
• retry, error handling and rollback controls.
• ·Develop automation runbooks
• with prerequisites, risks and rollback procedures.
• ·Identify high-volume manual NOC
• activities suitable for automation.
• ·Implement approval gates and
• guardrails for high-risk actions.
• ·Maintain version-controlled
• automation assets and secure coding practices.
• ·Test automation in controlled
• environments before production.
• ·Track automation success and
• manual effort avoided.

Must-Have Technical & Operational Skills

• ·5+ years scripting/automation
• with strong Python and PowerShell.
• ·AWS/Azure automation using
• SDKs, CLI and APIs.
• ·REST API, JSON, webhook and
• authentication concepts.

·Monitoring/observability-to-ITSM

• integration.
• ·CloudWatch and Azure Monitor
• automation.
• ·Cloud operations understanding.
• ·Production-quality coding with
• logging, security and rollback.
• ·Git/version control and
• controlled releases.
• ·ITIL change controls and
• production automation governance.

Nice-to-Have Skills

• ·Datadog API/workflows.
• ·Jira Service Management or
• ServiceNow APIs.
• ·Terraform, GitHub Actions or
• Azure DevOps.
• ·AWS Lambda, Azure Functions or
• Logic Apps.
• ·EventBridge/Event Grid and
• event-driven architecture.
• ·AIOps, LLM/RAG or agentic
• automation.
• ·Human-approved auto-remediation
• guardrails.

Working Model

• ·Operate within defined governance,
• security, access-control, change and escalation procedures.
• ·Maintain accurate operational
• documentation, handover records and knowledge assets.