Senior Associate

This is a remote position.

Senior Associate - ServiceNow Developer

Key Responsibilities

• Develop, configure, and customize ServiceNow ITAM modules, including Asset Management, Software Asset Management, and Hardware Asset Management.
• Collaborate with stakeholders to gather requirements and translate them into technical specifications.
• Design and implement workflows, business rules, and data models to optimize asset management processes.
• Integrate ServiceNow with other systems and tools to streamline asset tracking and reporting.
• Perform system testing, troubleshooting, and debugging to ensure high-quality deliverables.
• Maintain and update documentation for developed solutions and processes.
• Provide training and support to end-users to ensure effective utilization of the ITAM features.
• Stay current with ServiceNow updates and best practices, and recommend enhancements to improve functionality.

Requirements

Qualifications

• Bachelor’s degree in Computer Science, Information Technology, or a related field.
• 8+ years of experience in ServiceNow development, with a strong focus on IT Asset Management.
• Strong understanding of IT asset management principles and best practices.
• Proficiency in ServiceNow development tools, including JavaScript, HTML, CSS, and ServiceNow APIs.
• Extensive experience with ServiceNow ITAM applications, including Discovery and Software Asset Management.
• Excellent problem-solving skills and attention to detail.
• Strong communication and interpersonal skills to collaborate with various teams.