How you'll help us Keep Climbing (overview & key responsibilities)
At Delta Air Lines, connection is at the heart of everything we do and guides our every action. We strive to welcome and care for all our customers during their travels with us and aim to deliver an elevated experience.
The Acquisitions Strategy team sits inside the larger Delta Sync and Partnerships team and is responsible for driving performance of our top-tier in-flight partners. We drive growth, retention, and operational excellence across the portfolio. This highly strategic and visible team has created a one-of-a-kind onboard travel journey by providing highly engaging products and experiences for our passengers. We are a highly collaborative team that values curiosity, accountability, and continued improvement. To be successful, this role will require a multi-functional utility player who does not hesitate to own an ambiguous workstream and has never said, “that’s not my job.”
The Project Leader, Acquisition Strategy, is responsible for driving business performance, including forecasting and strategic insights across the Delta Sync portfolio. This role sits within our Marketing + Product org but will partner closely with cross-functional teams including Loyalty, Finance, and Digital teams to ensure performance transparency and scalable business processes that support customer growth and retention. The ideal candidate is comfortable translating data into actionable insights and influencing decision-making at multiple levels of the organization.
The team has some primary responsibilities
Drive full funnel awareness down to conversion metrics for our Delta Sync partners
Drive engagement across customer-facing channels that support customer, brand, and partner needs
Job Responsibilities
Ownership. Quickly build knowledge of business, processes, and performance drivers and independently manage workstreams.
Business + Performance Insights. Maintain business forecasting and planning, while also being able to navigate marketing campaign level performance reporting, insights, and optimizations. Synthesize data from multiple sources to tell the story of campaign effectiveness.
Stakeholder Management. Drive alignment across teams with competing priorities and build strong relationships with internal and external stakeholders
Marketing Strategy and Execution. Support go-to-market initiatives, managing timelines, with ability to track program milestones and identify risks. Manage cross-collaboration execution to help execute campaigns.
Project Management. Ability to manage projects, timelines, and deliverables autonomously. Ensure prioritization and focusing on delivering what will make an impact.
This person can be described as
- Someone who is energized by solving business problems, while being comfortable building processes and solutions
- Naturally curious, proactive, and eager to learn
- Thriving in ambiguity, with the ability to balance big picture visions with tactical execution
- Having the ability to blend business operations and marketing expertise to influence stakeholders
- Not afraid to seek out information, ask questions and accelerate their knowledge
Job description provided by Delta Air Lines.
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