Partner with account teams and practice Customer Engineers (CEs) during evaluation phases to assess project feasibility, shape proposals for long-term adoption, and validate FDE engagement requests. Lead upfront architectural design for enterprise-grade AI solutions, ensuring seamless and secure embedding of models, agents, and connectors into existing customer data pipelines, identity providers, and compliance boundaries.
Dive into code-level context to diagnose and resolve complex customer implementation issues, identify core product bugs, and test workarounds to clear operational roadblocks. Serve as the definitive liaison to core Product and Engineering teams, troubleshooting systemic deployment blockers and translating real-world field feedback into actionable feature requests. Steer implementation strategy through authority and foresight while owning the reality of delivery alongside customer-facing teams.
Job description provided by Google.
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