Google Technology/Software

Robot Operations Vendor Manager

London, United Kingdom In person Full-time

Define and manage vendor performance metrics and outcomes through agreements and processes, collaborating with operations and partnerships colleagues. Ensure vendor service quality against SLAs and KPIs via audits and reviews, sharing insights and collaborating with GDM Robotics on effective tools. Manage permissions and ACLs for vendor service providers to enable necessary tasks while minimizing risk. Partner with Business Operations to enforce extended workforce policies and build trusted relationships with vendor management to ensure delivery against agreements.

Advance vendor portfolio management strategy—including sizing, cost efficiency, and geographic distribution—aligning with GDM Robotics goals and communicating with leadership.

Job description provided by Google.
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