Product Analyst

Key Responsibilities Product Analysis and Feature Ownership ∙Take ownership of selected functionalities within WebBee’s SaaS applications. ∙Understand the purpose, workflow, users and business impact of each assigned functionality. ∙Identify gaps, usability issues, failure scenarios and improvement opportunities. ∙Analyse customer feedback, support cases, product usage and internal observations. ∙Recommend practical enhancements based on customer value and business impact. ∙Maintain a clear understanding of the end-to-end workflow of assigned product areas. ∙Ensure that improvements solve the underlying problem rather than only addressing individual requests.

Requirement Gathering and Documentation ∙Gather requirements from customers, founders, support teams, operations and other stakeholders. ∙Convert high-level ideas into clear and actionable product requirements. ∙Create user stories, use cases, acceptance criteria, process flows and functional specifications. ∙Define business rules, validations, dependencies and exception scenarios. ∙Refine requirements before they are assigned to the engineering team. ∙Break larger requirements into manageable features, tasks and subtasks. ∙Maintain updated documentation for assigned product functionality.

SaaS Integrations and Technical Analysis ∙Understand workflows involving APIs, webhooks, data synchronisation and third-party platforms. ∙Analyse how data moves between WebBee applications and connected systems. ∙Work with engineering teams to understand technical limitations and integration dependencies. ∙Review API responses, payloads, logs and basic technical information when investigating a requirement or issue. ∙Identify whether a requirement requires configuration, product enhancement, integration modification or engineering development. ∙Document field mappings, workflow rules and expected system behaviour.

Product Delivery Coordination ∙Work closely with developers and QA engineers during product implementation. ∙Clarify business and functional questions raised during development. ∙Review completed functionality against the agreed requirements and acceptance criteria. ∙Participate in feature demonstrations and release-readiness discussions. ∙Coordinate with QA to ensure major business scenarios and edge cases are tested. ∙Track assigned product requirements from discovery through release. ∙Ensure that stakeholders receive clear updates regarding progress, risks and dependencies.

Testing and Quality Validation ∙Conduct functional and exploratory testing of assigned features. ∙Validate whether the delivered functionality solves the original business problem. ∙Create business-focused test scenarios and acceptance checklists. ∙Verify integrations, field mappings, workflows and expected results. ∙Identify gaps before functionality is released to customers. ∙Support post-release validation and analyse early customer feedback.

Product Growth and Optimisation ∙Identify opportunities to improve product adoption, activation, engagement and retention. ∙Analyse where customers face friction during setup, onboarding or regular product usage. ∙Recommend changes that simplify implementation and improve usability. ∙Work on experiments related to onboarding, feature adoption, notifications and product communication. ∙Define measurable outcomes for product improvements. ∙Track the impact of selected product and growth initiatives. ∙Gradually help establish structured product-growth processes within the organisation.

Future Team Leadership ∙Begin as an individual contributor with direct ownership of assigned initiatives. ∙Help define processes, templates and working standards for the product-growth function. ∙Guide interns or junior resources as the team expands. ∙Review the quality of research, analysis and documentation completed by team members. ∙Gradually take ownership of planning and coordinating a small growth team. ∙Leadership opportunities will depend on demonstrated ownership, execution quality and measurable outcomes.

Requirements Key Responsibilities Product Analysis and Feature Ownership ∙Take ownership of selected functionalities within WebBee’s SaaS applications. ∙Understand the purpose, workflow, users and business impact of each assigned functionality. ∙Identify gaps, usability issues, failure scenarios and improvement opportunities. ∙Analyse customer feedback, support cases, product usage and internal observations. ∙Recommend practical enhancements based on customer value and business impact. ∙Maintain a clear understanding of the end-to-end workflow of assigned product areas. ∙Ensure that improvements solve the underlying problem rather than only addressing individual requests.

Requirement Gathering and Documentation ∙Gather requirements from customers, founders, support teams, operations and other stakeholders. ∙Convert high-level ideas into clear and actionable product requirements. ∙Create user stories, use cases, acceptance criteria, process flows and functional specifications. ∙Define business rules, validations, dependencies and exception scenarios. ∙Refine requirements before they are assigned to the engineering team. ∙Break larger requirements into manageable features, tasks and subtasks. ∙Maintain updated documentation for assigned product functionality.

SaaS Integrations and Technical Analysis ∙Understand workflows involving APIs, webhooks, data synchronisation and third-party platforms. ∙Analyse how data moves between WebBee applications and connected systems. ∙Work with engineering teams to understand technical limitations and integration dependencies. ∙Review API responses, payloads, logs and basic technical information when investigating a requirement or issue. ∙Identify whether a requirement requires configuration, product enhancement, integration modification or engineering development. ∙Document field mappings, workflow rules and expected system behaviour.

Product Delivery Coordination ∙Work closely with developers and QA engineers during product implementation. ∙Clarify business and functional questions raised during development. ∙Review completed functionality against the agreed requirements and acceptance criteria. ∙Participate in feature demonstrations and release-readiness discussions. ∙Coordinate with QA to ensure major business scenarios and edge cases are tested. ∙Track assigned product requirements from discovery through release. ∙Ensure that stakeholders receive clear updates regarding progress, risks and dependencies.

Testing and Quality Validation ∙Conduct functional and exploratory testing of assigned features. ∙Validate whether the delivered functionality solves the original business problem. ∙Create business-focused test scenarios and acceptance checklists. ∙Verify integrations, field mappings, workflows and expected results. ∙Identify gaps before functionality is released to customers. ∙Support post-release validation and analyse early customer feedback.

Product Growth and Optimisation ∙Identify opportunities to improve product adoption, activation, engagement and retention. ∙Analyse where customers face friction during setup, onboarding or regular product usage. ∙Recommend changes that simplify implementation and improve usability. ∙Work on experiments related to onboarding, feature adoption, notifications and product communication. ∙Define measurable outcomes for product improvements. ∙Track the impact of selected product and growth initiatives. ∙Gradually help establish structured product-growth processes within the organisation.

Future Team Leadership ∙Begin as an individual contributor with direct ownership of assigned initiatives. ∙Help define processes, templates and working standards for the product-growth function. ∙Guide interns or junior resources as the team expands. ∙Review the quality of research, analysis and documentation completed by team members. ∙Gradually take ownership of planning and coordinating a small growth team. ∙Leadership opportunities will depend on demonstrated ownership, execution quality and measurable outcomes.

Benefits Why Join WebBee? ∙Work directly on live SaaS products used by e-commerce businesses. ∙Gain practical exposure to complex integrations and automation workflows. ∙Work closely with founders, engineering, QA, customer success and operations teams. ∙Take end-to-end ownership of meaningful product functionality. ∙Participate in both product development and product-growth initiatives. ∙Build a career path toward product ownership and team leadership.