Technical Instructional Designer

Location: Somerville-MA

Site: Mass General Brigham Incorporated

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

Job Summary

Responsible for leading the design, development, and implementation of high-quality and engaging instructional materials and programs. This role combines visual design, learning experience design, and interactive media to transform complex regulatory, clinical, and scientific content into accessible, impactful training. If this role is working in Epic, it will require relevant Epic training and certifications.

Essential Functions

• -Leverage adult learning principles and curriculum development skills and experience to design, develop, and maintain enterprise Epic training content for clinical and revenue cycle applications to meet the needs of varying audiences.
• -Design and develop comprehensive instructional curricula and programs, including courses, workshops, online modules, and blended learning approaches.
• -Lead the instructional design process end-to-end, ensuring development of effective and engaging learning experiences using ADDIE, SAM, or equivalent frameworks.
• -Collaborate with subject matter experts, stakeholders, and instructional design teams to analyze learning needs and define instructional goals.
• -Manage ongoing training environment build, testing, migration, and maintenance for assigned application(s).
• -Assess enhancements and audience impact to evaluate training needs and recommend training modality.
• -Establish instructional goals, ensure content aligns with those goals, and develop evaluation tools to assess the effectiveness of staff learning experiences.
• -Coordinate the development and implementation of training strategies, plans, and processes for the assigned application.

Education

Bachelor's Degree in education or related field of study required

Equivalent experience may be accepted in lieu of a degree

Experience

• 5+ years of Instruction design, curriculum development experience required
• E-learning & video development skills a plus
• Knowledge of educational technology, e-learning programs, adult learning principles, and learner-centered activities.
• Proficient in interpersonal and organizational skills with the ability to work well with all levels of staff as well as multiple audiences, maintaining service excellence principles.
• Proficient meeting facilitation and documentation skills; follow-through and exceptional attention to detail on all tasks are essential.
• Proficient organizational skills with the ability to coordinate multiple initiatives and perform multiple tasks simultaneously while thriving in a complex environment.
• Ability to work independently on assigned tasks (i.e., plan, organize, problem solve, and meet deadlines) or as part of a team.
• Excellent project management skills with the ability to manage multiple concurrent projects and meet deadlines.