Technical Business Analyst

Technical Business Analyst – Clinical Integration (Health Manager Level 3)

Bring your healthcare systems expertise to a Technical Business Analyst role connecting critical clinical systems across NSW, with hybrid flexibility, an ADO each month and benefits that support you beyond work.

Permanent Full Time

Hybrid flexibility for work-life balance | Chatswood, St Leonards or Charlestown

Attractive salary, from $137,525 + 12% Super + 17.5% annual leave loading

Applications Close: 11:59pm,16 November 2026

Join the Team

Be the connection between complex business needs and the technology that supports healthcare across NSW.

As a Technical Business Analyst within Clinical Repositories and Integration Services (CRIS), you’ll work alongside Solution Architects, technical teams and key stakeholders to turn complex requirements into clear, practical solutions.

From requirements and solution designs to interface specifications and technical documentation, you’ll bring clarity and structure to critical clinical integration services, helping our technical specialists focus on what they do best: designing, engineering and delivering great solutions.

In this role, you will

• Elicit and define business and technical requirements using workshops, process mapping, data and system analysis, workflow analysis and stakeholder engagement.
• Translate complex business and user needs into EPICs, user stories, functional and non-functional requirements, process maps and specifications that support technical design and build.
• Develop current and future state process maps, high-level technical solution designs, interface specifications and supporting system documentation.
• Lead technical workshops and collaborate with NSW Health stakeholders, technology suppliers, Solution Architects, engineers, testers and support teams.
• Strengthen requirements traceability and documentation governance, ensuring technical artefacts remain accurate, current and consistent across the solution lifecycle.
• Support benefits realisation by assessing whether initiatives have achieved intended outcomes, capturing lessons learned and recommending improvements.
• View position description here.

About You

• We're looking for a Technical Business Analyst who combines strong healthcare systems knowledge with the ability to turn complex business and technical needs into clear, actionable requirements:
• Extensive business analysis experience in healthcare systems within a large, complex service organisation.
• Experience applying business analysis tools and techniques across the software development lifecycle and project delivery methodologies.
• Strong understanding of clinical workflows and information flows between healthcare systems.
• Ability to explain how these workflows and data flows shape requirements and interface specifications and inform the assessment of impacts on clinical users.
• Demonstrated ability to translate healthcare needs into requirements that supported technical delivery.
• Ability to facilitate workshops, influence stakeholders and communicate complex information clearly to audiences ranging from technical specialists to executives.
• Sound understanding of integration, workflow and content management technologies and how they support connected healthcare systems. Practical experience working in Agile and/or PRINCE2 delivery environments.
• Experience defining requirements for solutions using Microsoft technologies such as SharePoint, Dynamics, Power Apps, SQL Server, .NET, Power BI and SQL Reporting Services.
• Relevant qualifications and accreditation, or equivalent demonstrated experience. CCBA or CBAP accreditation through the International Institute of Business Analysis will be highly regarded.
• What’s in it for You?
• At eHealth NSW, our benefits are designed to provide you with the flexibility, growth and support when you need it.

Your work matters at eHealth NSW

As the digital centre of excellence for NSW Health, we design and deliver secure, scalable technology that supports patient care across the state, helping clinicians provide better healthcare, now and into the future.

Join eHealth NSW to create real-world impact, drive meaningful outcomes and support the health of millions every day. Learn more about us at eHealth NSW

Learn More About Us

Find out how we hire at eHealth NSW

Check out our diversity and inclusion commitment

How to apply

• Please attach both your resume (up to 5 pages) and cover letter to your application. In your cover letter, we’d love to hear:
• How have you brought clarity to complex business and technical requirements to support the successful delivery of a technology solution? Please include a specific example.
• . While we accept AI use - we want your application to feel genuine and true to you.
• For questions around the role or recruitment process, including adjustments, please contact our Talent Advisor or Hiring Manager, Gabriele and quote REQ705889.
• Important information
• This recruitment may be used to establish a Talent Pool for similar roles (ongoing or temporary) that may arise over the next 18 months.
• To be eligible for this role you must have current Australian work rights (Australian citizen, permanent resident, New Zealand citizen with a current passport, or hold a valid visa with permission to work in Australia).
• If you currently reside outside NSW, please indicate in your application whether you are willing to relocate if successful
• .