Client Leadership Business Director

Location: London, London, United Kingdom

Agency

Omd

Job Function

Account Management and Growth

Job Subfunction

Account Management

ROLE SUMMARY

As Client Leadership Business Director, you will be responsible for managing and expanding client relationships while overseeing the delivery of integrated media campaigns. Acting as the primary point of contact for clients, providing strategic insights and ensuring that all campaigns align with client objectives and business goals you will lead cross-functional teams to drive client satisfaction and identify opportunities for account growth.

This position requires exceptional leadership, strategic thinking and communication skills to foster long-term client partnerships and ensure the agency's success in delivering high-quality, effective media solutions.

KEY RESPONSIBILITIES

Build and maintain strong, long-term client partnerships, serving as a primary contact for the client and represent the client needs to other internal teams and external stakeholders

Oversee integrated media strategies aligned with client goals, ensuring multi-channel campaigns are delivered on time, within budget and meet performance targets

Identify opportunities to expand services within existing client accounts, prepare and present performance reports and offering insights and recommendations

Understand client business goals, challenges, and market dynamics, ensuring client satisfaction and retention through consistent, high-quality service delivery.

Mentor and support junior team members and coordinate and guide cross-functional teams for effective campaign execution

Conduct market research to stay up-to-date on current and upcoming industry trends, sharing relevant insights with the client

To the extent permissible by local law, Omnicom’s policy requires employees to work in the office for a minimum of three days a week, unless additional in-office days are directed by their agency or manager.

Omnicom is committed to hiring and developing exceptional talent. We agree that talent is uniquely distributed, and we’re focused on developing inclusive teams that can bring the best solutions to everything we do. We strongly believe that celebrating what makes us different makes us better together. Join us—we look forward to getting to know you. We will process your personal data in accordance with our Recruitment Privacy Notice.

Link to Recruitment Privacy Notice: https://www.omc.com/privacy-notice/