VP of Customer Success and Support
The current posting asks for:
10+ years in customer success, support, or post-sales leadership, including at least 5 years leading both customer success and support teams at a high-growth B2B SaaS company.
Direct accountability for a retention target, gross retention or net dollar retention, with the ability to discuss the size of the book you managed and the results you delivered.
Hands-on experience with renewals, including forecasting, commercial negotiation, and closing.
Read the employer’s full posting · Posted 2026-09-15
