Partner - People & Culture

About RateGain RateGain Travel Technologies Limited is a global provider of AI-powered SaaS solutions for travel and hospitality that works with 13,000+ customers and 700+ partners in 100+ countries helping them accelerate revenue generation through acquisition, retention, and wallet share expansion. RateGain today is one of the world’s largest processors of electronic transactions, price points, and travel intent data helping revenue management, distribution and marketing teams across hotels, airlines, meta-search companies, package providers, car rentals, travel management companies, cruises and ferries drive better outcomes for their business.

Founded in 2004 and headquartered in India, today RateGain works with 33 of the Top 40 Hotel Chains, 4 of the Top 5 Airlines, 7 of the Top 10 Car Rentals, and all leading OTAs and metasearch websites, including 25 Global Fortune 500 companies, in unlocking new revenue every day. Website : https://rategain.com/ Product Overview RateGain is a global leader in Travel and Hospitality technology solutions, offering a comprehensive suite of products that help businesses maximize revenue, optimize digital presence, and enhance customer experiences.

Key products include: UNO: AI-powered revenue maximization platform. Distribution: Seamless inventory and pricing management across channels. Demand Booster: MarTech solution for driving traffic to hotel websites. DAAS: Real-time data and insights for informed decision-making. Exploring the role: We are looking for an experienced HR Business Partner to partner closely with business leaders and drive people strategies aligned with organizational goals.

The HRBP will work closely with leaders across Technology, Product, and other business functions, supporting workforce planning, talent management, performance, employee engagement, organizational effectiveness, and employee relations. How your day will look like: Partner with business leaders to understand organizational priorities and translate them into effective people strategies. Act as the primary HR partner for assigned business functions and provide strategic guidance on people-related matters.

Drive workforce planning, headcount forecasting, manpower budgeting, and organizational structuring initiatives. Lead performance management processes including goal setting, talent reviews, promotions, succession planning, and career development. Drive employee engagement and retention initiatives based on employee feedback, business needs, and people data. Manage employee relations, conflict resolution, grievance handling, and policy interpretation.

Identify capability gaps and partner with business leaders and L&D teams to drive relevant development initiatives. Support organizational change, restructuring, leadership transitions, and other transformation initiatives. Leverage HR metrics and people analytics to identify trends and provide actionable insights to business leaders. Partner with Talent Acquisition, HR Operations, and other HR teams to ensure effective execution of people programs.

Champion organizational culture, employee experience, collaboration, and company values. Success Metrics Effective translation of organizational priorities into actionable people strategies. Successful execution of workforce planning, headcount forecasting, and organizational structuring. High-impact performance management including talent reviews and career development. Improved employee engagement and retention based on data-driven insights.

Seamless management of employee relations, conflict resolution, and policy interpretation. Experience Required Bachelor's degree in Business Administration, or a related discipline. MBA/PGDM in Human Resources is preferred. 4-7 years of progressive HR experience, with significant exposure to HR Business Partnering. Experience partnering with Technology, Product, Engineering, or other corporate functions. Prior experience in SaaS, technology, product-based, or high-growth organizations is preferred.

Strong experience in performance management, talent management, employee engagement, workforce planning, and employee relations. Experience working with senior stakeholders and business leaders in a dynamic, matrixed environment. Skills & Competencies Strategic HR Business Partnering Stakeholder & Leadership Management Workforce Planning & Organization Design Performance & Talent Management Employee Engagement & Retention Employee Relations & Conflict Resolution People Analytics & HR Metrics Change Management Business Acumen Communication & Influencing Skills We are proud to be an equal opportunity employer and are committed to providing a diverse and inclusive workplace.

We welcome and encourage applications from all qualified individuals, regardless of race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status.