Data, Automation and AI Apprentice

Job Description – Data, Automation and AI Apprentice

Opportunity

• Our client is recruiting for a Data, Automation and AI Apprentice to join their team in Bournemouth.
• The Level 4 AI and Automation Practitioner apprenticeship programme that we are offering, will allow you to
• kick-start your career in an industry that is constantly evolving, dynamic and
• transformational.
• The steps
• you take will provide you with valuable first-hand experience, knowledge,
• skills and qualification to help really drive your career forward. We are here
• to guide and support you every step of the way!

The Position

Job Title

Data, Automation and AI Apprentice

Apprenticeship Course

Level 4 AI

and Automation Practitioner

Apprenticeship Duration

15 months

+Assessment

Location

Bournemouth,

Hybrid

Working Hours

Monday to Thursday 9am – 5:30

And Friday 9am – 5pm

Salary

£16,000 -

£18,000

The opportunity

• We are looking for a curious, technically minded apprentice
• who wants to build a career in CRM data, automation and artificial
• intelligence.
• You will receive structured training while working alongside
• experienced HubSpot consultants, data specialists and Revenue Operations
• professionals. You will learn how to configure HubSpot, improve data quality,
• build automated processes and introduce practical AI solutions that help
• businesses work more efficiently.
• This is not an administrative data-entry role. You will
• learn how business systems work, how information flows between teams and how
• technology can solve real operational problems.
• You do not need to be a HubSpot expert when you join us. We
• are looking for someone with strong attention to detail, an interest in
• technology and the motivation to learn.

What you will learn and do

HubSpot CRM

• Learn how HubSpot’s CRM, Marketing, Sales, Service
• and Operations tools work.
• Support the setup and configuration of HubSpot
• portals.
• Create and maintain properties, pipelines, views,
• lists and record layouts.
• Help configure users, teams, permissions and
• access.
• Support CRM migrations, onboarding projects and
• optimisation programmes.
• Test changes before they are released into live
• client environments.
• Document system configurations and maintain
• accurate change records.
• Data management
• Import, export, clean and organise CRM data.
• Identify duplicate, incomplete or inaccurate
• records.
• Help map data from spreadsheets and other systems
• into HubSpot.
• Build and maintain data quality checks.
• Support record matching, deduplication and data
• standardisation.
• Learn how different systems exchange information
• through integrations.
• Investigate data issues and help identify their
• underlying causes.
• Follow secure data-handling and
• information-governance practices.

Automation

• Build simple HubSpot workflows under supervision.
• Help automate repetitive sales, marketing and
• customer service tasks.
• Support lead assignment, internal notifications,
• task creation and lifecycle updates.
• Learn how to design automation that is reliable,
• understandable and easy to maintain.
• Test workflows carefully and monitor them after
• launch.
• Identify manual processes that could be made faster
• or more consistent.
• Document automation logic so clients and colleagues
• can understand how it works.

AI

• Explore practical ways to use AI within HubSpot and
• connected business systems.
• Help test AI-supported processes such as data
• enrichment, call summarisation, content generation and record updates.
• Create and improve prompts for approved business
• use cases.
• Support the development of AI agents and automated
• assistants.
• Review AI-generated outputs for accuracy, relevance
• and appropriate data use.
• Learn about responsible AI, including privacy,
• security, bias and human oversight.
• Help the team research and evaluate new HubSpot and
• AI capabilities.
• Reporting and insight
• Build basic HubSpot reports and dashboards.
• Check the accuracy of the data behind business
• reports.
• Help investigate why teams may not trust their
• reporting.
• Support the creation of reports covering pipeline,
• conversion, activity and performance.
• Present findings in a clear way to colleagues and
• clients.
• Client and team support
• Attend internal and client meetings, taking clear
• notes and recording agreed actions.
• Help respond to HubSpot support requests.
• Explain technical information in plain language.
• Work with consultants to understand a client’s
• goals before recommending a solution.
• Provide progress updates and raise potential risks
• early.
• Contribute ideas and learning to the wider team.

What we are looking for

• You may be a school or college leaver, a graduate looking
• for a practical route into technology, or someone at the beginning of a career
• change.

You should have

• A genuine interest in technology, data, automation
• and AI.
• Strong attention to detail.
• Confidence working with numbers, spreadsheets and
• structured information.
• A logical approach to solving problems.
• The ability to follow a process and check your own
• work.
• Good written and verbal communication skills.
• The confidence to ask questions when something is
• unclear.
• A willingness to receive feedback and continue
• learning.
• Good organisation and time-management skills.
• An understanding of the importance of data security
• and confidentiality.
• The right to work in the UK and eligibility for the
• relevant apprenticeship programme.
• Useful but not essential
• Experience with any of the following would be helpful, but
• full training will be provided:
• HubSpot or another CRM platform.
• Microsoft Excel or Google Sheets.
• AI tools such as ChatGPT, Gemini or Claude.
• Databases or data analysis.
• No-code automation platforms.
• Business systems and software integrations.
• Marketing, sales or customer service processes.
• Basic coding, APIs or web technologies.
• We care more about your ability to learn, think logically
• and take responsibility than the number of tools you have already used.

What success looks like

• During your apprenticeship, you will progress towards being
• able to:
• Complete accurate data imports with appropriate
• checks and documentation.
• Identify and resolve common CRM data-quality
• problems.
• Configure standard HubSpot features safely.
• Build and test straightforward workflow
• automations.
• Create useful reports using reliable source data.
• Support approved AI use cases responsibly.
• Investigate technical issues and communicate your
• findings clearly.
• Manage smaller pieces of client work with
• decreasing levels of supervision.
• Earn relevant HubSpot certifications.
• Contribute positively to client outcomes and the
• wider team.

What we offer

• A structured apprenticeship combining formal
• learning with practical experience.
• Direct training from experienced HubSpot and
• Revenue Operations professionals.
• Opportunities to work on real client projects
• across different industries.
• Access to HubSpot certifications and ongoing
• professional development.
• Experience across CRM, data, automation, reporting,
• integrations and AI.
• A supportive team environment where questions and
• new ideas are encouraged.
• Regular feedback, coaching and career-development
• conversations.
• A potential career path into roles such as HubSpot
• Administrator, CRM Data Specialist, Automation Consultant, Revenue
• Operations Analyst or AI Automation Practitioner.

Our values

We are looking for someone who will

• Be curious and keep learning.
• Take ownership of their work.
• Care about accuracy and quality.
• Communicate honestly and raise problems early.
• Treat client information with care.
• Consider the people affected by every system or
• process.
• Focus on outcomes rather than technology for
• technology’s sake.
• Support colleagues and contribute positively to the
• team.

Eligibility Criteria

Individuals must have a valid and eligible residency status to

apply for this role.

About ITP

• We help employers develop their best talent
• and inspire the next generation through apprenticeships, mentoring and
• training, we’re plugging the UK’s digital skills gap to provide a workforce for
• the future.
• If this sounds like the role
• for you, get in touch! Once we receive your application, one of our team will
• be in touch to help you with the next stage.
• The ITP are working
• on behalf of a third party to advertise their vacancy. By submitting your
• CV, you agree to be contacted by The ITP and your information to be passed on
• to a third party.
• Safeguarding and Values Commitment

The

• ITP is committed to safeguarding and promoting the welfare of learners and
• expects all staff and volunteers to share this commitment. Successful
• appointment to this role will require satisfactory completion of recruitment
• checks.

At

• the ITP, we are fully committed to safeguarding and promoting the welfare of
• all learners and creating a safe, inclusive, and respectful workplace. We
• expect every team member to:
• Uphold and
• champion our values, code of conduct, and safeguarding principles.
• Take personal
• responsibility for understanding and adhering to all safeguarding
• procedures and policies.
• Promote a
• culture of safety and wellbeing through a proactive “do no harm” approach.
• Recognise and
• act on their responsibility in supporting, strengthening, and enforcing
• safeguarding practices across all areas of work.
• Understand and
• meet any role-specific safeguarding duties — including, in this position,
• actively identifying and reporting concerns, engaging in relevant
• training, and modelling safe and inclusive behaviours in all apprentice
• interactions.
• At the ITP, our company culture is important to us, and all
• employees and consultants are expected to operate in line with our values:

·We

• change lives - We strive to make a difference for our apprentices,
• clients, members, ourselves, and our team on a daily basis. We push for
• diversity and inclusion in our industry by challenging perceptions. We embrace
• individuality. We believe that everyone is equally important.
• ·We are
• genuine and honest - We breed trust amongst clients, apprentices, members,
• and the team. We take responsibility for our words, actions, and results. We
• are human. We encourage one another through honesty and transparency.
• ·We are
• innovative and unique - We are empowered by innovation. We strive to make
• the impossible, possible. We are proud to be the only organisation of our kind,
• of who we are and how we got here.
• ·We are
• Personable - We remind ourselves what it’s like to be in others shoes. We
• have authentic conversations; we are real and so are our relationships.
• ·We are
• stronger united - We share our knowledge and experiences. We celebrate one
• another on our achievements. We value and encourage one another because we win
• or lose as a team.