Location: Bellevue, Washington
At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That’s how we’re UNSTOPPABLE for our employees!
Job Overview
This role is critical for managing the enterprise GenAI platforms and MCP server requests as complex technical products that align with business objectives and employee needs within the organization. It involves owning the feature roadmap end to end, including vision, what each platform vendor is releasing, which features T-Mobile turns on, pilots, technical delivery, and stakeholder collaboration with vendors, platform engineers and the review teams that sign off on new capabilities.
The role requires integrating employee insights, market analysis, and technical feasibility to prioritize product features and improvements. Success is measured by delivering features that meet business goals, employee satisfaction, time from pilot to production, and technical performance metrics. The work impacts the organization by driving product innovation, operational efficiency, and enhancing employee experiences by getting new GenAI capabilities into employees' hands quickly and safely.
Job Responsibilities
Own the end-to-end product lifecycle for the GenAI platforms feature roadmap and MCP server requests, ensuring alignment with business goals and customer needs: what is coming, what T-Mobile enables, and when
Conduct market and customer research to identify opportunities and inform product strategy and roadmap development, including vendor release tracking and feedback from employees in pilots
Run pilots for new features and MCP servers with clear entry criteria, success measures and feedback loops, and bring a go/no-go recommendation to platform leadership
Collaborate with cross-functional teams including development, architecture, and stakeholders to drive technical delivery and product releases, including routing each new capability through the required Legal, Cyber and Privacy reviews and taking it to production with the platform support engineer
Works with outside partners and other third parties, holding GenAI platform vendors to their feature and roadmap commitments
Analyze quantitative and qualitative data to prioritize features, assess risks, and support decision-making processes
Manage product backlog and coordinate Agile ceremonies to maintain efficient development flow and address technical debt
Manages development of adoption tools and training materials, so every enabled feature ships with release notes and guidance employees can use
Also responsible for other duties/projects as assigned by business management as needed
Additional Locations: Frisco, Texas
Job description provided by T-Mobile.
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