Senior Partner Governance Analyst

Lead partner governance, attestation and monitoring for our key partnerships, and use and develop new AI tools to shape how we work.

Why you will love this role

Shape the future of operational governance and processes with Artificial Intelligence (AI) - learn, create and apply cutting-edge AI tools to transform the way we work, while building your own skills and growing your career along the way.

Learn on the job, with people who back you. Grow your expertise in a fast-paced, dynamic environment, supported by experienced Managers who are invested in your development.

Join a team you will love working with. Be part of a friendly, fun and welcoming crew where great ideas, good humour and collaboration are part of everyday life.

The role

The Senior Partner Governance Analyst plays a central and independently accountable role within the Control Improvement & Implementation team, supporting the Partner Governance Manager and the broader Partnerships & Alliances (P&A) governance framework.

The role is responsible for the independent ownership, drafting, maintenance, and quality assurance of operational governance procedures, the management of complex multi-party governance processes including the partner attestation program, and the direct coordination of senior internal and external stakeholder engagement activities.

The Senior Partner Governance Analyst operates with a greater degree of independence and professional judgement. The role is expected to manage governance deliverables with minimal supervision, exercise substantive judgement on regulatory and contractual obligations, and engage credibly and directly with stakeholders at Head Of, General Manager, Executive General Manager, and C-suite level, both internally and across White Label Partners.

Position Accountabilities

• Own, draft, review and maintain a suite of operational governance procedures, keeping all P&A governance documentation current and version-controlled.
• Lead the end-to-end partner attestation process, including the annual Qantas IT Security Questionnaire and other White Label Partner attestations.
• Carry out partner monitoring activities and report on product distribution obligations.
• Coordinate responses to internal and external audit requests.
• Build relationships with senior internal stakeholders and White Label Partner representatives.
• Identify and contribute to improvements in governance processes, documentation and monitoring.
• Learn, create and apply AI tools to improve governance processes, documentation and monitoring activities, and share best practice with the wider team.

What experience you’ll bring

Qualifications

Relevant tertiary qualification in Business, Communications, Finance, Risk Management, Law, or a related discipline.

Essential Skills & Experience

• 3-5 years experience in a governance, compliance, risk or operational role, with a proven ability to deliver complex work independently.
• Demonstrated experience independently writing, reviewing and quality-assuring governance documentation, including policies, procedures, standards or frameworks.
• A strong understanding of Line 1/1a risk frameworks, control design and compliance monitoring within a regulated environment (such as
• APRA/ASIC-regulated insurance or financial services).
• The ability to engage directly and credibly with General Manager and C-suite stakeholders, both internally and externally.
• Strong project coordination and organisational skills, with the ability to manage multiple concurrent deliverables against fixed deadlines.
• Sound, independent professional judgement, with a high level of autonomy and the ability to manage competing priorities under minimal supervision.
• Strong written and verbal communication skills, with excellent attention to detail and accuracy.

Desirable Skills & Experience

• Experience in the general insurance or financial services sector
• Prior experience in an operational role within a partnerships, alliances or distribution environment.
• Experience coordinating multi-party programs, such as IT security, business continuity (BCP) and penetration testing audits.
• An understanding of operational governance principles, policy lifecycle management and regulatory change processes.
• An interest in learning and applying AI tools to improve how we work.

Our Perks

Location: Brisbane (Toowong or North Lakes) or Sunshine Coast (Kawana). *Please note that the successful candidate will be required to work in the Toowong office occasionally, ideally once a week.

This role is available at any of our Brisbane and Sunshine Coast locations providing flexibility to choose the office that suits you. Our Toowong office is close to the city with easy public transport and parking options while our North Lakes offices are within walking distance of some of the north side’s best retail locations. If you love a view of the water, why not consider our Kawana office on the edge of Lake Kawana and only a five minute drive to the closest beach.

The benefits of working at A&G

Be rewarded - we recognise high performance and reward our people for their hard work through bonuses and other perks.

Access to A&G’s employee reward and recognition platform, powered by Rewards Gateway - Enjoy a wide range of benefits, including:

Personalised rewards and peer-to-peer recognition

Exclusive discounts and savings across more than 600 top retailers

A comprehensive recognition program that celebrates milestones and achievements—helping you feel valued every step of the way

Work flexibility - with options to work from home two days per week.

Options for leave - life happens, so we’ve got volunteer days, an additional paid ‘ME’ day, paid parental leave and the opportunity to purchase additional leave to cover all of the big stuff.

Grow with us - we’ve got learning and professional development opportunities to suit everyone.

Give back - our A&G Difference program gives you the power to change our community for the better through volunteering, fundraising and donation opportunities for causes that you’re passionate about.

Take care of yourself - your wellbeing is important to us and our healthy mind and body hub, mental-health support and fitness discounts will help you be your best self.

Celebrate the wins - we love sharing our successes and celebrating together - join us and you’ve got a ticket to our many on-site events throughout the year, family fun days and annual celebrations.

Save money - as well as discounts on insurance products, we’ve teamed up with some incredible retailers, hospitality providers and others to bring you discounts on your purchases, no matter where you are in Australia.

About us

Auto & General (A&G) is the fastest-growing major Motor and Home insurer in Australia, providing insurance products and solutions to safeguard a brighter future for our customers and community.

Our range of general insurance products including Car, Motorcycle, Home, Contents, Pet and Travel products are delivered through our multi-award-winning brand Budget Direct and partnerships with leading brands - ING, Qantas and Coles Insurance.

We’re excited about the future and we’re always on the lookout for talented, passionate individuals who can help us achieve our goal of being Australia’s best insurer! If this sounds like you, apply today.

Auto & General values individual differences and believes in fostering an inclusive culture that creates a great place to work for all.

A note from Auto & General to recruitment agencies: We politely ask that you avoid making any approaches or sending any unsolicited resumes to our Recruitment Team or Hiring Leaders across our business. Auto & General is not responsible for any fees related to unsolicited resumes.