Key Account Manager

• Position: Key Account Manager (KAM)
• Experience: 5 - 10 years
• Location: Mumbai, Hyderabad, Chennai, Gurugram, Pune, Ahmedabad, Cochin
• and Bangalore
• Job Description: We are seeking a results-driven and customer-focused
• Key Account Manager to manage and grow strategic enterprise accounts. The ideal
• candidate will be responsible for driving revenue growth, strengthening client
• relationships, and delivering tailored technology solutions aligned with
• customer business objectives.

Key Requirements

• Own and manage a portfolio of key
• accounts, ensuring long-term relationship development and customer
• satisfaction.
• Develop deep understanding of client
• business, industry trends and technology needs to identify growth
• opportunities.
• Drive revenue growth through
• upselling, cross-selling and new business acquisition within existing accounts.
• Build and execute account plans and
• sales strategies to meet or exceed assigned targets.
• Engage with key stakeholders and
• decision-makers to position solutions effectively.
• Conduct regular customers meetings
• (in-person) to strengthen engagement and uncovering new opportunities.
• Collaborate with internal teams
• (pre-sales, marketing, product and practice) to deliver customized solutions.
• Maintain accurate sales forecasts,
• pipeline management, and CRM hygiene.
• Negotiate commercial terms and close
• deals while ensuring profitability.
• Track market trends, competitor
• activities, and customer insights to refine sales strategies.

Required Experience

5

+ years of experience in B2B sales, preferably in IT hardware, telecom,

software sales and mobility solutions.

Proven

track record of managing key accounts and having existing accounts and

consistently achieving or exceeding sales targets.

Strong

understanding of enterprise sales cycles and solution-based selling.

Ability

to analyze customer needs and align them with technology solutions.

Strong

business acumen with the ability to interpret market and industry insights.

Excellent

stakeholder management and relationship-building skills.

Skills & Competencies

Strategic

account planning and execution.

Sales

forecasting and pipeline management.

Negotiation

and closing skills.

Strong

communication and presentation abilities.

Customer-centric

mindset with problem-solving approach.

Team

Player with ability to influence cross-functional teams.

Time

management and organizational skills.